Order before 1pm for same Day Delivery
Delivery £5.95 per address
We reserve the right to substitute any featured bloom for a suitable alternative.
Bouquet photos are for illustration purposes only.
We do not accept any refund requests, once a product has been ordered and paid for. If the delivery date or address need to be amended, please inform Ivy using the contact number as soon as possible, as once the flowers have left the shop, no amendments can be made.
If there is any issues regarding delivery of the flowers, please contact the shop to discuss.
If there is an issue with quality, we will not refund any funds, our policy is to exchange the said flowers. Claims must be made within 24 hours of delivery.
If an order is received out of our stated delivery area of Leeds and Bradford, we reserve the right to send the order onto a florist closer to the recipient's address. If there is no florist in that area, we will refund the order value, minus a 10% admin charge.
We can not guarantee any 'time specific' orders if requested. We always ENDEAVOR to deliver to business or school addresses within their working hours.
We are not open on Sundays or Bank Holidays, so do not deliver on these days. If an order is received on the said days, we will deliver the next working day.
If the recipient is not in at the stated address, we will try to either leave them with an adjacent neighbour, leave in a safe secure location on the recipient's property or they are returned to the shop to await response from the recipient.
A calling card is posted to inform the recipient that a delivery has been attempted and to contact us.